FAQ

Actors Connection’s classes, intensives and seminars are either online via Zoom or in person at Pearl Studios, New York, NY 10036

Yes, we use Zoom as our online platform. Once you are registered, the day of your class, you will receive your Zoom link and any additional information.

Our in person classes, intensives and seminars are held at:

Pearl Studios NYC

Pearl Studios has two addresses:

500 8th Avenue, 3rd and 4th floors
and across the street
519 8th Avenue, 12th floor
(between 35th and 36th)

All studios labeled with numbers are at 500 8th Avenue, 3rd and 4th floors.
All studios labeled with letters are at 519 8th Avenue, 12th floor.

We will email you the morning of your class, intensive or seminar, the studio you will be in.

WE REGRET THAT WE ARE UNABLE TO GIVE REFUNDS UNDER ANY CIRCUMSTANCES!

First, create an online account with Actors Connection. Go to our homepage and click on the SIGNUP tab. On the Create an Account page, fill out your information (some areas are required to proceed), create a password and read/agree to our rules and policies. Please log on and continue to fill out your profile information and upload your headshot.

Once you have established your online account, you may register for seminars, classes and intensives through our website at any time.

Seminars are our ONE-NIGHT networking/educational opportunities with New York agents, casting directors, personal managers and print agents. The evening starts with a group Q&A and then you proceed to meet the guest individually.

Classes are ONGOING audition technique classes that are 2 or more weeks in length and usually taught by well-known casting directors or by some of New York’s top acting coaches.

Payment is due in full at the time of registration for seminars and seminar packages.

Registering for classes, intensives or special events requires payment in full upon registration.

We take American Express, Visa, MasterCard and Discover. There is a $15 fee for declined credit cards for balance payments. WE REGRET THAT WE ARE UNABLE TO GIVE MONETARY REFUNDS UNDER ANY CIRCUMSTANCES

You can cancel via your online account. For seminars, we require 48-hours notice to return your seminar credit and any applicable surcharge to your Actors Connection account. For classes and intensives, we require 7 days notice from the start date in order to receive credit back into your Actors Connection account.

We have, on occasion, been able to replace actors who cancel late if there happens to be a waitlist. If replaced, as a courtesy, credit will be returned to your Actors Connection account. Check your AC account or email a day or two after the seminar to see if we adjusted your account balance with a return. PLEASE DO NOT EMAIL THE OFFICE AND ASK HOW MANY PEOPLE ARE ON THE WAITLIST OR HOW LIKELY IT IS THAT YOU MIGHT BE REPLACED.

The main reasons for late cancellations are illness and last-minute work. Much as we empathize with these situations, we are a business and have a right to maintain a clearly stated cancellation policy. Please consider any late cancellation as a loss of credit, and any resulting replacement a courtesy. We cannot guarantee your replacement, but will do our best to fill your spot if possible. If you are a “no show” for a seminar, you will not receive credit under any circumstances so always late cancel if you are unable to attend as we might be able to replace you!

Seminars average two and a half hours.

Your “work” in seminars is limited to 3 minutes. For monologue/song seminars, you may do both, but the total time should not exceed 3 minutes. This will leave you time to chat with the guest.

Normally, sides are distributed 1 – 2 days in advance of the class or event. Sides will either be sent via email or made available via a link in your AC account. Within the description of the event, there should be instructions to let you know whether we will email you sides or if you should select them from a provided list of sides. Please do not call a week in advance asking when sides will be available.

For most online on-camera classes and events, each week your scene will be taped as a digital file. Within one week, you will receive an email that the file has been uploaded for you to watch and view your work via your AC account.

We recommend doing internet searches to find this information. Other online resources include IMDBPro.com and CastingAbout.com.

Actors Connection does not give out our guest’s addresses, emails or phone numbers over the phone.

Please do not call our offices after past events asking for guest info as we will not give it out over the phone.

Should a space become available in an event that has a waitlist, we will email on a first-come, first-served basis starting at the beginning of the waitlist. For example, if you are first on a waitlist and we emailed you, we will then continue calling the waitlist until the space is filled. That is why it is important to register ASAP so you do not lose the opportunity to participate in the event.

Yes, we do. We offer several beginner-level classes and special events for the actor new to the industry. They are labeled as “Intro” or will be described as appropriate for beginners. If you have any questions about whether a class or event is right for you, please email our office for assistance.

Actors Connection seminars, classes and events are for actors 18+. Most of our programs are not suitable for children and teenagers. We do however make occasional exceptions for some teens who have had exceptional training. Some of our guests do work with teens and allow them to register for their class, intensive or seminars. If you have a question about this, please email our office.

For classes and intensives, we average 12-14 students.

For seminars, we average 15-22 participants.

Actors Connection does not offer individual lessons or private tutoring.